Owns Intercom platform architecture, automation workflows, and reporting infrastructure to enable support teams to track KPIs and scale operations efficiently.

Manages consulting projects and teams, oversees resource allocation across client engagements, and mentors staff on Agile methodologies while coordinating with internal stakeholders.

Design and execute training programs for customer support teams, ensuring agents have the knowledge and tools to deliver world-class service across dental practice software.

Manages B2B supplier enablement projects, coordinates cross-functional teams, mitigates risks, and drives portfolio growth through strategic account management and training.

Manages multiple B2B supplier enablement projects, coordinating cross-functional teams, mitigating risks, and driving portfolio growth through strategic account management and stakeholder alignment.

Oversee vendor relationships, manage procurement workflows, negotiate contracts, and produce performance reports for executive leadership.

Manages complex B2B portfolio projects, coordinates cross-functional teams, and ensures timely delivery of benefits while mitigating risks across multiple workstreams.

Manage client relationships and project delivery, lead a team of associates, and coordinate research requests for global clients conducting due diligence and market analysis.

Manages end-to-end client onboarding and technical implementation for fintech platforms, serving as liaison between sales, product, and capital markets teams.

Manages HRIS and payroll functional processes, develops core payroll models, and maintains KPI dashboards for reporting.

Builds and manages operational processes and workflows for a growing insurance agency.

Lead cross-functional account team to manage digital marketing campaigns, coordinate with internal and external partners, and oversee budget and project execution for healthcare brands.

Provide administrative and operational support to project supervisors and inspection staff, managing calendars, documentation, meetings, and document control for engineering and construction projects.

Manages client relationships and service delivery for Visa Direct, ensuring operational KPIs, coordinating cross-functional issue resolution, and driving continuous service improvements.

Manages general ledger, inventory accounting, and monthly/quarterly/annual close processes while leading and mentoring an accounting team across multiple business units.

Growth Operations Manager supports sales and customer success teams with RFP coordination, client presentation materials, CRM management, and process optimization across the go-to-market organization.

Agile Business Analyst who facilitates communication between technical and business teams to deliver digital transformation projects using Agile methodologies.

Agile Business Analyst facilitates communication between technical and business teams to deliver complex digital transformation initiatives using Agile methodologies.

Manages end-to-end supply chain operations across eCommerce channels, coordinating suppliers, inventory, logistics, and fulfillment to optimize costs and scalability.

Scrum Master coaches agile development teams, removes impediments, manages cross-team dependencies, and champions AI tool adoption across product teams.