Customer success professional who embeds with enterprise clients to drive AI platform adoption, build internal champion networks, and translate business objectives into measurable AI outcomes.

Handles credit and collections inquiries, processes customer account issues, and provides support for payment processing customers.

Embed with enterprise customers to drive AI platform adoption through custom solutions, champion networks, and strategic activation programs.

Technical Account Manager serves as primary technical liaison for enterprise payment processing clients, managing integrations, resolving issues, and driving product adoption.

Manages client relationships and ensures customer success by driving product adoption, retention, and satisfaction across enterprise accounts.

Technical Account Manager guides BloodHound Enterprise customers through onboarding, training, and ongoing success while serving as their advocate internally for feature requests and issue resolution.

Provide technical support to customers, diagnose and resolve complex issues, collaborate with engineering teams, and serve as product expert for Marqeta's payment platform.

Manages customer relationships and satisfaction for natural stone products, handling onboarding, issue resolution, and retention strategies across multiple communication channels.

Manages customer retention, success, and growth for Gaggle's enterprise customer base across North Carolina.

Manages customer relationships and ensures client success with SaaS platform features for network, voice, and IT security solutions.

Manages customer relationships from onboarding through expansion, ensuring satisfaction and identifying growth opportunities.

Provide customer service, investigate complex issues, and develop solutions for FreshBooks customers.

Manages customer relationships and success outcomes for EMEA-based clients, ensuring satisfaction and retention through proactive support and strategic account management.

Bilingual case manager providing care coordination and support to Medicaid/Medicare patients, managing cases and patient interactions in Spanish and English.

Provides customer support and territory management for a medical diagnostics company, serving healthcare professionals and patients across a regional area.

Manages customer relationships and ensures success for enterprise privacy compliance software clients.

Manages customer relationships and ensures success for clients using Bloomreach's AI-powered personalization platform.

Conduct virtual client consultations, assess needs, provide solution knowledge, and maintain relationships through periodic check-ins.

Guides clients through post-sale onboarding for company incorporations, managing KYC documentation, vendor coordination, and compliance across multiple jurisdictions.

Lead and coach a German customer support team while handling 50% hands-on support work across email, chat, and voice channels, monitoring KPIs and quality metrics.